Telstra executive says server software update could have prevented outage - video

Telstra's executive for end-to-end resilience, Gerard Tracey, concedes that had the company invested in replacing a 15-year-old server, which cost $30,000, an outage last Wednesday that cut hundreds of people from triple zero and disrupted services nationally may have been prevented. In a senate inquiry into triple zero, Tracey says: 'A newer piece of hardware operating in the same design that we intended to, the issue wouldn’t have happened'. Telstra's chief executive, Vicki Brady, says the outage could have also been prevented if the company had updated its software or properly documented design changes to the affected serverTelstra staff unaware of mass outage risk as critical software failure ‘rippled slowly across the network’ Continue reading...