From the drive-thru to the digital model: How decades of store redesigns changed the way people shop and eat

Most people can’t recall the first time they used a drive-thru, pulled into a curbside pickup spot, or tapped through a self-checkout screen. The biggest movements in how Americans shop and eat rarely feel like milestones when they happen. They become the new normal, one renovated store or restaurant at a time. Together, the last