Concerns raised over 'problematic culture' at Suncorp's debt collector
Global - Oceania
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September 15, 2026
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Insurance giant Suncorp's debt collector spent months using AI to harass an 81-year-old woman into paying a claim she was not responsible for.
Source: ABC Australia | https://www.abc.net.au/news/feed/51120/rss.xml - Read Original
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