The customer who never complains is costing you more than the one who does
General Montana
Archived
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September 9, 2026
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ShipStation reports that silent customers who don't complain can cost businesses more than those who voice their issues, leading to unnoticed churn and lost revenue.
Source: Missoulian MT | https://missoulian.com/search/?f=rss&t=article&l=50&s=start_time&sd=desc - Read Original
"Network Cable Repairs from $29"
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