How Hongkong Post can ensure it’s not boxed out of the future

The great debate about what to do with Hongkong Post has begun. There will be many twists and turns before we know the final outcome, but one thing is clear: it is vital to keep the staff on board at every step. We ultimately want to have an organisation of committed professionals running a world-class outfit. Early indications are that there could be problems.
We are here because of a sharp deterioration in the post office’s financial position starting in 2017-18. A loss of more than HK$100...