Luigi Mangione was arrested one year ago today. Inside how it went down

By Nicki Brown, CNN (CNN) — One year ago today, the manager of a McDonald’s restaurant in Altoona, Pennsylvania, reluctantly called 911 at the urging of perceptive and perturbed customers. “What’s the address of your emergency?” the dispatch operator asked when she answered the 9:14 a.m. call. “It’s not really an emergency,” the manager said