Beyond call centres? Philippines reopens Manila for outsourcing edge

The Philippines is reopening Metro Manila to new outsourcing hubs as it tries to defend its place in the global services market and win more complex work from multinational companies.
Officials, industry executives and property analysts say the move could help the country compete for higher-value offshore functions – from software engineering and finance to healthcare documentation, data work and AI-related services – by making more modern, incentive-eligible office space available in the...