Amazon wants software, not supervisors, to decide warehouse staffing

Amazon is testing software that decides warehouse staffing, but internal documents and Slack chats obtained by Business Insider show managers overriding the AI, disabling it, and working around it. Some say the algorithm misreads the floor and recommends cuts that don't fit real conditions. Amazon plans hard enforcement in 2026, aiming to limit how far managers can deviate from its staffing recommendations.